Customer-centricity, also known as customer-centric approach or customer-centric business, is a strategic philosophy that places...
PRODUCTS
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Sales Management
Streamline your sales operations, from lead generation to deal management, with advanced tools for efficient activity management, custom templates, and template builders.
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Customer Service
Optimise customer account management, streamline case resolutions, and gain insights with omnichannel messaging, surveys, FowAI, and loyalty programs.
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Field Services
Efficiently handle accounts and assets, manage warranty processes, and streamline demand management and parts supply for improved field operations.
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Order Management
Effectively manage deals, sales orders, shipments, and return orders for seamless order processing.
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Payment and Finance
Manage finances with invoicing, payments, refunds, and integrations for seamless operations.
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Inventory Management
Easily oversee products, price lists, and warehouse operations, and manage debit and stock for efficient inventory control.
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Analytics and Data Management
Gain insights with customisable dashboards and reports, collect and calculate customer data, and integrate with BI tools.
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App Builder
Don't change how you work; let FowCRM adapt to your business needs and improve sales.
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AI Copilot
Enhance customer engagement with AI-powered daily operations, chatbot automation, and omnichannel integration for broader reach.
